Last Updated: September 1, 2025
The company responsible for your data (the "data controller") is:
SmartLoveAI
100 E. Killen Lane
Temple, TX 76501
United States
This Privacy Policy applies to websites, apps, and services we operate under the SmartLoveAI brand.
It goes without saying, we can't help you develop meaningful connections without you providing some information about yourself, like basic profile details and the types of people you'd like to meet. Using our service also generates some information, such as when you logged in and how you used the service. We may also collect data from third parties, like when you access the service through an account you have on another platform (e.g., Facebook, Google or Apple) or when you upload information from your account on another platform to complete your profile.
| Categories | Description |
|---|---|
| Account Data | When you create an account, you give us basic information for your account to be set up such as your email address, date of birth, password. |
| Profile Data | When you complete your profile, you share additional details about you, such as your gender, interests, preferences, approximate location, etc. Some of this data may be considered sensitive or special in certain countries, such as details about sexual orientation, racial or ethnic origins, or political affiliations. If you choose to provide this data, you consent to us using it as laid out in this Privacy Policy. |
| Content | When you use our service, you may post photos, videos, audio, text and other types of content, such as your chats with other members. |
| Purchase Data | When you make a purchase, we keep the details of the transaction (e.g., what you purchased, the date of the transaction, and the price). When you pay directly with us, you provide your debit or credit card number or other financial info. |
| Marketing, Survey and Research Data | We sometimes run surveys, focus groups, or market studies for research purposes and promotions, events or contests for marketing purposes. When you choose to participate, you give us information to process your entry and participation, as well as your responses to our questions and your feedback. |
| Customer Support Data | When you contact us, you provide us with information that may be necessary to help address your inquiry. Other people may also submit queries or reports involving you. |
| Social Media Data | You may decide to share data with us through your accounts on other platforms (e.g., Facebook, Instagram, Google or Apple), for instance if you decide to create and log into your account via these platforms. |
| Categories | Description |
|---|---|
| Usage Data | Using the service generates data about your activity, including how you use it (e.g., when you logged in, features you've been using, actions taken) and how you interact with others. |
| Technical Data | Using the service involves the collection of data from and about the device(s) you use to access our service, including hardware and software information such as IP address, device ID and type, apps settings and characteristics. |
| Categories | Description |
|---|---|
| Geolocation Data | If you give us permission, we can collect your geolocation (latitude and longitude) from your device. If you decline permission, features that rely on precise geolocation may not be available to you. |
| ID Data | You may provide us with a copy of your government-issued ID to help us check that you're who you say you are. |
The main reason we process your data is to provide our service to you and improve it over time. That includes connecting you with members who might make your heart skip a beat, personalizing your experience, and just helping you make the most of our service. We also process your data to keep you and all of our members safe and secure while using our service.
Creating and maintaining your account and profile on our service, operating and maintaining the various features on our service, recommending other members to you and recommending you to them.
Performing and measuring the effectiveness of advertising campaigns, communicating with you about products and services we believe may interest you.
Running focus groups, market studies and surveys, analyzing how our service is used, developing and improving new features and services.
Preventing, detecting and fighting against violations of our Terms, fraud and other illegal or unauthorized activities, verifying your identity.
We want you to be in control of your data, so we want to remind you of the following rights, options and tools available to you. Depending on where you live, you may not have the same rights or they may be named differently.
Right to be informed of the personal data we process about you and/or ask for a copy of it. You can access and review some data directly by logging into your account.
Right to amend or update your personal data where it's inaccurate or incomplete. You can update your data directly within the service.
Right to delete personal data. You can delete some of the data you provided us directly within the service or close your account.
Right to object to us processing personal data or to request that we temporarily or permanently stop processing personal data.
We keep your personal data only as long as necessary for legitimate business reasons and as permitted by applicable law.
If you decide to stop using our service, you can close your account and your profile will no longer be visible to other members. Note that we will close your account automatically if you are inactive for two years.
Following account closure, we delete your data according to our retention schedule, which includes safety retention windows and legal compliance requirements.
Our service is restricted to individuals who are 18 years of age or older. We do not permit individuals under the age of 18 on our platform.
If you suspect that a member is under the age of 18, please use the reporting mechanism available on the service.
This policy may change over time. We're always looking for new and innovative ways to help you build meaningful connections and strive to make sure explanations of our data practices remain up-to-date.
We will notify you before material changes take effect so that you have time to review the changes.
If you have questions about this Privacy Policy, you can contact us:
Email: privacy@SmartLoveAI.com
Website: SmartLoveAI.com
Mail:
Data Protection Officer
SmartLoveAI
100 E. Killen Lane
Temple, TX 76501
United States